Using FMFCU’s Online or Mobile Banking Alerts

SECURITY ALERTS

You can create and manage alerts to remind you of important dates, warn you about the status of your accounts, and tell you when certain transactions occur. When you create an alert, you specify the conditions that trigger the alert as well as the delivery option to receive that alert. All alerts will automatically be sent to your Online Banking account via Secure Messages, regardless of the additional delivery preferences you have chosen.

 

You can create specific Date, Account, History, Insufficient Funds, Transaction, and Security Alerts and edit their delivery methods.

 

Delivery methods include:

• Secure Message within Online Banking
• Email
• Phone Call
• SMS Text Message

 

To Set Up A New Alert:

 

In the Settings tab on the left menu, click Alerts.

 

1. To create a new alert, click the New Alert drop-down. Choose the kind of alert that you wish to create from the drop-down. A new screen will appear where you can enter the necessary information. Be sure to click Save when you are finished.
2. To view the alerts for each category, click the category header.
3. You can easily turn an alert On/Off without deleting it by toggling the Enabled button.
4. To view or change details of an already-existing alert, choose the Edit link on the right end of the one you would like to edit. Be sure to click Save after you change any alert details.

For example, to CREATE A TRANSACTION ALERT, do the following:

 

Step 1 – Select Alerts under Settings (left hand navigation)

Step 2 – Select History Alert from the New Alert menu

Step 3 – Choose an account from list of accounts (attached to the card)

Step 4 – Choose Debit Transaction from list

Step 5 – Choose “greater than” from list

Step 6 – Set a tolerance amount (member selects threshold – can be $.01)

Step 7 – Select a method for delivery (email, phone, text or secure message)

 

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