ACCOUNT ACCESS REMINDER
The following services will NOT be available from May 31 at 3:00 pm until June 2. Please plan accordingly.
- Debit Cards
- ATMs
- Online/Mobile Banking
- Bill Pay
IMPORTANT NOTICE TO MEMBERS WITH DIRECT DEPOSIT
FMFCU will provide account number information later on in May (via U.S. Mail) that you will be able to provide to your direct deposit originators such as Social Security Administration, employers, etc after June 1. But to help you with the transition, FMFCU will honor your old account numbers for a significant time after the merger on June 1. Therefore, your direct deposits will be received as normal into your new FMFCU accounts.
WAWA PAYROLL NOTICE
To those employees that have their payroll deposited into Wawa Employees’ Credit Union, effective June 2, this will occur on the payroll effective date which is Friday rather than Thursday. Thank you for your understanding.
IMPORTANT DATES
DATE INITIATIVE Monday, May 30 Last day to process bill payments with WECU Bill Pay. No future dated or reoccurring payments will be processed. Monday, May 30 Last day for ACH payments. Tuesday, May 31 MERGER BEGINS. Wawa Branch closes at 3:30 PM. Account access, including debit cards, is unavailable. Wednesday, June 1 MERGER CONTINUES. Wawa Branch is closed. Account and debit card access remains unavailable. For urgent questions on this day, please call FMFCU's Member Service Center at 610-325-5100. Thursday, June 2 YOU ARE AN FMFCU MEMBER!
Register for FMFCU Online/Mobile Banking, Online Statements, Bill Pay and Mobile Check Deposit. FMFCU branches are open and account access, including debit cards, is available.
When does the WECU member conversion take place? What about WECU employees at the Wawa branch? What services are affected during the merger? *Requires re-enrollment on or after 6/2. Are member numbers changing? Can existing WECU Checking/Money Market checks still be used or are new checks coming? If WECU Checking/Money Market checks were used in the past, can a request for a check image be made? Can WECU ATM/Debit Cards still be used or are new ones coming? How does an FMFCU Debit Card work? What else is changing? Can gift cards still be purchased at the Wawa Red Roof Branch? What steps should new FMFCU members take? What is an ownership share account? On a joint membership, how are accounts accessed? What if currently a member of both WECU and FMFCU? Are rates, maturity dates, or terms remaining the same on certificates? What are FMFCU’s fees? Can loan payments be made the same way? Can credit card payments be made the same way? Are there any changes on my monthly statement concerning loans? Will there be changes to my WECU Visa credit card? What happens if my WECU Visa credit card is lost? Does FMFCU offer a Visa credit card? Are there changes to WECU mortgages? Will there be change to how I pay my mortgage? Can I apply for a loan or mortgage, or refinance my WECU loan or mortgage with FMFCU now? *Instant decisions contingent upon member’s submission of all required loan application information, verification and credit approval. The decisioning process is variable due to internet connections, time it takes to complete short application, and error-free data entry. Are terms and conditions, rates or payment amounts remaining the same on loans? Is re-registering for online banking necessary? Will the joint on an account have to register for online banking? Does FMFCU have a mobile app? Is re-registering for bill pay necessary? Is there a fee to use bill pay? Is re-registering for online statements necessary? Will I have to re-register to deposit checks in the mobile app? Will access to prior year statements after conversion be available? Can a cashier’s check be purchased through online banking?
Migration of WECU member accounts starts May 31 at 3:30 PM. Accounts are unavailable until June 2.
They are becoming FMFCU employees. The Wawa Branch becomes an FMFCU branch and will be open weekdays 8:30 AM – 4:00 PM.
The following services ARE NOT available after May 31 at 3:30 PM.
Yes, new member numbers will be assigned and come in a separate mailing end of May.
To obtain copies of checks with the WECU routing number written before June 1, 2022, contact FMFCU to request it on your behalf. The fee will be waived for 60 days.
Point-of-sale transactions are unlimited and FREE. Members also have unlimited, FREE usage at FMFCU ATMs and a National CO-OP ATM Network (30,000 locations). FMFCU allows withdrawals for four free transactions on your checking and savings account per month for non-FMFCU ATM withdraws. It is $2.00 per transaction thereafter.
To support the changes, you should have received with your merger guide, new account agreement & disclosures and fee schedule effective June 1.
Yes, gift cards are available only at this branch.
Once the merger is complete, WECU members should register for FMFCU Online/Mobile Banking, Online Statements, Bill Pay, and Mobile Check Deposit.
Every member was given an ownership share savings account. This is a non-transactional, non-dividend bearing account that represents your “ownership” of FMFCU. Most credit unions establish these accounts as part of membership. These accounts will have a $5 Par value as required for your ownership share.
Joint members without their own WECU member number receive a unique member number to access accounts. Joint members also receive an ownership account, but are not required to maintain the Par value.
Upon conversion, your WECU accounts are consolidated under your current FMFCU membership.
Yes, certificates transfer to FMFCU with no changes whatsoever.
See our current fee schedule.
Yes, established automated payments will process normally. Members can also download the FMFCU Mobile App, access online banking or visit an FMFCU branch.
For all credit card payments, go to ezcardinfo.com or call 866-604-0380.
Yes, home equity loans have a separate statement from your statement containing your deposit and other loan accounts.
No, it remains the same.
To report a lost, stolen, or defrauded credits card, call 866-604-0380.
Yes, FMFCU offers Visa credit cards with rewards options through our partner, Elan Financial Services.
The conditions of the mortgage remain the same. State Financial Network, LLC. begins servicing the mortgage as of June 30. More information will be sent in a separate mailing mid-May.
Yes, send payments to State Financial Network, 5 Hillman Drive, Suite 300, Chadds Ford, PA 19317-9998. Members can also pay online by signing up through statefinancialnetwork.com. After receiving your first mortgage statement, register for online account access to view complete details of your mortgage.
Yes, absolutely! New FMFCU members can apply for credit. FMFCU generally offers higher limits than WECU, so ask about them. Apply online and receive an instant decision* on many loans (excluding mortgages). For mortgage pre-approval, visit our Mortgage Center.
Yes, loans transfer to FMFCU and all terms, conditions, rates, and monthly due dates are unchanged.
Yes, unfortunately, there is no way to move your information to FMFCU due to security restrictions protecting your account. However, it’s easy to do and takes only a few minutes. Please note the WECU website will be redirected to fmfcu.org at merger.
Yes, members and joint members need to register to view accounts. Joint members receive their own individual member number with FMFCU.
Yes, it can be downloaded from the Apple App Store or Google Store. The same login is used for FMFCU Online Banking and Mobile App.
Yes, unfortunately, there is no way to move your information to FMFCU due to security restrictions which protect your account. However, it’s easy to do and takes only a few minutes.
If consistently using bill pay, there is no fee. However, if a member is inactive for more than 90 days, a fee incurs unless the member unenrolls.
Yes, unfortunately, there is no way to move your information to FMFCU due to security restrictions which protect your account. However, it’s easy to do and takes only a few minutes.
Yes, unfortunately, there is no way to move your information to FMFCU due to security restrictions which protect your account. However, it’s easy to do with a few clicks.
Yes, up to 5 years of statement information if enrolled in online statements.
No, members must visit an FMFCU branch.