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Franklin Mint Federal Credit Union

Meet Michelle from Our Glen Mills Branch

July 25, 2019

Michelle From Our Glen Mills Branch

Q. When did you begin your career at FMFCU?

a. November 2014.

 

Q. What does your job entail?

Working at branch, my role is building relationships with new and existing members to help with their banking needs. Member Relationship Advisors (MRAs) and Branch Managers open new memberships and accounts, accept loan applications, share information about products and services, and answer many questions.

 

Q. What do you enjoy the most about being an Assistant Branch Manager?

 

a. The best aspect of my job is having face-to-face interaction with members and assisting them. Sometimes they may require more help, so I identify and connect them to the right person at FMFCU. Many members enjoy the personal interaction of working with the same MRA. We get to know them and become their trusted go-to person.

 

Q. What do you like about FMFCU (outside of the job)?

 

a. The fun, teamwork atmosphere makes for a great work environment. FMFCU also provides a nice work/life balance with a generous amount of paid time off. I plan on taking advantage of another benefit at some point—the employee auto loan discount.

 

Are you ready for a career at FMFCU? Search available positions at fmfcu.org/lifeatfmfcu

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