• BRANCHES/ATMs
  • APPLY FOR A LOAN
  • OPEN AN ACCOUNT
  • RATES
  • CONTACT US
Menu
  • Personal Banking
    • Close
    • Accounts
      • Certificates
      • Checking Accounts
      • Cub Account
      • Direct Deposit
      • Greenlight for Kids & Teens
      • Individual Retirement Accounts (IRAs)
      • Money Market Accounts
      • Savings Accounts
    • Digital Services
      • Mobile Banking
      • Online Banking
      • Debit Cards
      • Digital Wallets
      • Online Statements
      • AnytimeDeposit
      • Bill Pay
      • Codie (Telephone Banking)
    • Loans
      • Auto, Motorcycle, RV Loans
      • Credit Cards
      • Home Equity Loans
      • Personal Loans
      • Student Loans
      • Make a Loan Payment

      • Credit Rebuilder Loan
      • Credit Management
      • Guaranteed Asset Protection
      • Payment Protection
    • Mortgage Center
      • Apply Online
      • First-Time Home Buyer Mortgage Options
      • HomeAdvantage Program
      • Mortgage Options
      • Mortgage Refinancing
  • Business Banking
    • Close
    • Lending
      • Commercial Mortgages
      • Auto Financing
      • Lines of Credit
      • Credit Cards
      • Unsecured Business Term Loans
    • Accounts
      • Checking Accounts
      • Savings Accounts
      • Money Market Account
    • Treasury Management
      • Automated Clearing House (ACH) Payment and Solutions
      • Business AnytimeDeposit
      • Business Sweep
      • Merchant Services
      • Online Banking w/FREE Bill Pay
      • Positive Pay
      • Treasury Tax & Loan Payment
      • Wire Transfer Services
    • Relationship Managers
  • Wealth Management
Franklin Mint Federal Credit Union
Related Links

Related Links

  • Online Banking
  • Bill Payment
  • Online Statements

System requirements

The following table describes how FMFCU defines compatibility levels.

 

CompatibilityDescription
RecommendedProvides the ideal experience with Online and Mobile Banking.
SupportedSupports the general functionality of Online and Mobile Banking. Products may have minor behavioral or cosmetic differences.
Limited supportSupports the general functionality of Online and Mobile Banking. Products may have behavioral or cosmetic differences. FMFCU may not address bugs unless they block a task, have no workaround, present security concerns, or compromise data.
UnsupportedNot tested with Online and Mobile Banking. Results may be inconsistent. FMFCU does not guarantee compatibility with products.

 

You must use a computer that has:

  • Microsoft Windows 10 or later or Mac OS X 10.10 or later
  • Available browser updates applied for improved security that provide anti-virus and spyware protection
  • An internet connection with a minimum of 1 Mbps download speed

Note: Satellite connections often have difficulty supporting Hypertext Transfer Protocol Secure (HTTPS) applications. Since Online Banking is HTTPS-encrypted for the safety of your financial information, some satellite cable connections may exhibit slow responses.

Display requirements

Most users should be able to view most pages normally with minimal horizontal scrolling.

PDF reader requirements

FMFCU recommends the most recent version of Adobe Reader available for desktop and mobile devices. If you choose to use a third-party PDF application, FMFCU cannot guarantee documents will appear as intended.

Biometrics requirements

End users can use Fingerprint Login, Touch ID, or Face ID to log in to the mobile banking app.

 

The Fingerprint Login feature is based on the fingerprint API introduced with Android 6.0 (Marshmallow). Some Samsung and Nexus phones do not support Android’s API, even though they include the hardware on the phone. These devices are not supported by the Fingerprint Login feature.

 

Fingerprint Login is a free feature currently only available for login authentication on eligible Android devices. To use this feature you must meet the following operating system, hardware, and release requirements:

  • Samsung Galaxy S7 or higher
  • Google Nexus 7 or newer
  • Google Pixel first generation or newer
  • End-user registration with Fingerprint Login at the device level

Touch ID and Face ID are only available for login authentication on supported Apple iOS devices and requires end-user registration of the feature at the device level.

 

Browser requirements

 

Browser support is subject to change without notice, so we encourage end users to configure browsers for automatic updates. Use the latest version of your browser for the most secure experience in Online Banking.

 

Note: Compatibility mode and document mode settings in browsers are not supported by Online Banking. If configured, an Unsupported Browser page appears when a user attempts to log in through a browser with one of these modes set.

 

Note: For the most secure and consistent experience on mobile devices and tablets, use FMFCU Mobile Banking Apps instead of mobile browsers.

 

Any browsers not listed in the following table should be considered unsupported by FMFCU.

 

PC Browser Requirements

 

BrowsersWindowsMac OS X
Google Chrome (Current and previous two major versions)RecommendedRecommended
Mozilla Firefox (Current and previous two major versions)SupportedSupported
Microsoft Edge (Current and previous major versions)SupportedUnsupported
Apple Safari (Current and previous two major versions)UnsupportedSupported
Microsoft Internet Explorer 11.xUnsupportedUnsupported

 

Mobile Banking App requirements

This section describes the operating systems, connection types, and camera resolutions that are compatible with FMFCU’s Mobile Banking App. End users can download the app from the Apple Store (for iOS devices) or Google Play (for Android devices).

 

Note the following details about Mobile Banking Apps:

  • A valid email address and telephone number are required.
  • Mobile Banking Apps function best when the GPS or native mapping app (also called Location Services) is enabled.

When requesting member support for Mobile Banking Apps, please identify the model and operating system of the device and, if applicable, confirm that the camera is rear-facing.

 

Supported App Versions

 

VersionDescription
Android 13.x and laterSupported
Android 10.x - 12xLimited Support
iOS 17.x and laterSupported
iOS 16.xLimited Support
WatchOS 9.x and laterSupported
WatchOS 8.xLimited Support

 

Note: End users on unsupported OS versions may still access online banking through the mobile browser. The mobile browser does not offer native app features such as AnytimeDeposit.

 

Mobile Connectivity Requirements

 

ConnectivityDescription
5GSupported
4G LTESupported
Wi-FiSupported

 

To deposit checks with the AnytimeDeposit functionality in Mobile Banking Apps, an end user must have a mobile device with a rear-facing camera with a resolution of at least 5 megapixels.

 

Last updated: 5/23/24

Routing Number
231382306

Member Service Center
610-325-5100 (Local)
800-220-3193 (Outside PA)

Corporate Office
5 Hillman Drive, Suite 100
Chadds Ford, PA 19317-9998

  • PRODUCTS & SERVICES
    • Personal Banking
    • Business Banking
    • Online Services
    • Wealth Management
    • Insurance
    • Rates
    • Calculators
  • FMFCU INFO
    • About FMFCU
    • Adult Financial Education
    • Business Partners
    • Careers
    • Community & Education
    • In The News
    • FMFCU Foundation
  • RESOURCES
    • Contact Us
    • Disclosures
    • Life Planning Center
    • Member Support
    • Privacy Policies
    • Refer A Friend
    • FMFCU Security Center

Social Circle

FMFCU Copyright Logo

Federally insured by NCUA
NMLS #403573
Copyright © 2025 FMFCU
All Rights Reserved