Page 3 - 2020 Annual Reprt

LETTER FROM THE CHAIRMAN OF THE BOARD LETTER FROM THE PRESIDENT AND CEO

My first year as chairman of the Board of Directors is Franklin Mint Federal Credit Union celebrated
going to be forever etched in my mind. There was a 50 years in 2020. That calendar year will be
global pandemic coupled with the 50-year milestone forever synonymous with a global pandemic
of Franklin Mint Federal Credit Union. that played havoc with the world, our nation,
every one of us.
Reflecting on both, they were intertwined as I
observed firsthand how our entire organization met There were challenges FMFCU faced like never
the most difficult of challenges in serving members. before. Guidelines to implement, keeping
Then again, it’s what FMFCU has done for 50 years. employees, members, and their families safe,
and finding new solutions to assist members.
I was especially proud of the Credit Union and FMFCU
Foundation for being out front in supporting two huge First, thank you to all 350 FMFCU employees. Many worked on the
community needs — personal protective equipment and frontline, some worked remotely, and others switched jobs, doing
meals for those hardest hit by COVID-19. Supporting everything possible to serve our 100,000+ members. Their positivity
healthcare workers, first responders, and families and teamwork were always on display.
demonstrated an unwavering, ongoing corporate social
responsibility to serve the community at large. Secondly, I must express my personal appreciation to our all-volunteer
Board of Directors for their oversight in the most difficult of years. Their
It was a memorable 50th year for FMFCU as we look support and counsel were of such value to the entire management team.
forward to the next 50. Serving members, in both good and
challenging times, and being there for the communities we Improving the member experience lives on at FMFCU. Branch
work in and live in is a way of life for the Credit Union. And appointments can be made online. New deposit-taking ATMs are
that continues in 2021 and beyond! at branches. Virtual workshops are offered monthly. Interactive,
full-service kiosks will debut at the new Paoli Branch.
Best Wishes,
No matter what stage of life or what is happening in the world,
FMFCU helps members achieve their financial goals. It’s what
Leon Spencer this Credit Union has done for 50 years and aims to accomplish
Chairman for another 50. In fact, count on it!

All The Best,

THE NEW FMFCU
PAOLI BRANCH
OPENS IN SUMMER Michael B. Magnavita, CPA
2021 AND FEATURES President & CEO
INTERACTIVE, FULL- WILMINGTON,
SERVICE KIOSKS. HAVERTOWN,
AND SPRINGFIELD
BRANCH ATMS BEGAN
ACCEPTING CASH
AND CHECK DEPOSITS
IN SPRING 2021.

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