Page 2 - 2020 Annual Reprt
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LETTER FROM THE CHAIRMAN OF THE BOARD                                                 LETTER FROM THE PRESIDENT AND CEO




     My first year as chairman of the Board of Directors is                                Franklin Mint Federal Credit Union celebrated
     going to be forever etched in my mind. There was a                                    50 years in 2020. That calendar year will be
     global pandemic coupled with the 50-year milestone                                    forever synonymous with a global pandemic
     of Franklin Mint Federal Credit Union.                                                that played havoc with the world, our nation,
                                                                                           every one of us.
     Reflecting on both, they were intertwined as I
     observed firsthand how our entire organization met                                    There were challenges FMFCU faced like never
     the most difficult of challenges in serving members.                                  before. Guidelines to implement, keeping
     Then again, it’s what FMFCU has done for 50 years.                                    employees, members, and their families safe,
                                                                                           and finding new solutions to assist members.
     I was especially proud of the Credit Union and FMFCU
     Foundation for being out front in supporting two huge                                 First, thank you to all 350 FMFCU employees. Many worked on the
     community needs — personal protective equipment and                                   frontline, some worked remotely, and others switched jobs, doing
     meals for those hardest hit by COVID-19. Supporting                                   everything possible to serve our 100,000+ members. Their positivity
     healthcare workers, first responders, and families                                    and teamwork were always on display.
     demonstrated an unwavering, ongoing corporate social
     responsibility to serve the community at large.                                       Secondly, I must express my personal appreciation to our all-volunteer
                                                                                           Board of Directors for their oversight in the most difficult of years. Their
     It was a memorable 50th year for FMFCU as we look                                     support and counsel were of such value to the entire management team.
     forward to the next 50. Serving members, in both good and
     challenging times, and being there for the communities we                             Improving the member experience lives on at FMFCU. Branch
     work in and live in is a way of life for the Credit Union. And                        appointments can be made online. New deposit-taking ATMs are
     that continues in 2021 and beyond!                                                    at branches. Virtual workshops are offered monthly. Interactive,
                                                                                           full-service kiosks will debut at the new Paoli Branch.
     Best Wishes,
                                                                                           No matter what stage of life or what is happening in the world,
                                                                                           FMFCU helps members achieve their financial goals. It’s what
     Leon Spencer                                                                          this Credit Union has done for 50 years and aims to accomplish
     Chairman                                                                              for another 50. In fact, count on it!

                                                                                           All The Best,

                                                              THE NEW FMFCU
                                                               PAOLI BRANCH
                                                             OPENS IN SUMMER               Michael B. Magnavita, CPA
                                                            2021 AND FEATURES              President & CEO
                                                            INTERACTIVE, FULL-                                                                      WILMINGTON,
                                                              SERVICE KIOSKS.                                                                       HAVERTOWN,
                                                                                                                                                  AND SPRINGFIELD
                                                                                                                                                BRANCH ATMS BEGAN
                                                                                                                                                   ACCEPTING CASH
                                                                                                                                                AND CHECK DEPOSITS
                                                                                                                                                   IN SPRING 2021.



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