Card Services

Report a Lost or Stolen FMFCU Rewards American Express® Card
Call (877) 388-6560, 24 hours a day, to report a lost of stolen card.

Report a Lost or Stolen Platinum Plus VISA® or MasterCard® WorldPoints™ Credit Card
Call (800) 362-6299, 24 hours a day, to report a lost of stolen card.

Important Phone Numbers and Addresses

Member Satisfaction (24 hour service) (888) 685-3489 – American Express
Member Satisfaction (24 hour service) (800) 362-6299 – Visa/MC
Member Satisfaction (Hearing Impaired) (800) 346-3178 – American Express / Visa/MC
Member Satisfaction (Spanish Speaking) (800) 778-6262 – American Express / Visa/MC
Cirrus ATM Locator (800) 4-CIRRUS – Visa

Payment Address – American Express / Visa / MC
FIA Card Services
P.O. Box 15019
Wilmington, DE 19850-5019

Billing Inquiries/Disputes – American Express / Visa / MC
FIA Card Services
P.O. Box 15026
Wilmington, DE 19850-5026

MyConcierge: 1-800-435-7291

WorldPoints™ Rewards

This credit card program is issued and administered by FIA Card Services, N.A. American Express is a federally registered service mark of the American Express, and is used by the issuer pursuant to a license. Visa is a registered trademark of Visa International Service Association and is used by the issuer pursuant to license from ( Visa ) U.S.A. Inc ., (MasterCard) is a federally registered service mark of MasterCard International Inc., and is used by the issuer pursuant to license.

FMFCU Credit Cards

Choosing the right credit card for you is easy when you look at the choices you have at FMFCU. Accepted worldwide at millions of locations, these cards are designed to offer you maximum convenience and buying power and a rewards program that lets you choose the reward that's right for you.

Platinum Plus® VISA® or MasterCard® WorldPoints™ Credit Card

Explore a world of immense value, convenience, and choice with the rewards program that lets you choose the rewards that are right for you-including cash, travel, great merchandise, and gift certificates. Apply for the VISA® or MasterCard® WorldPoints™ credit card by completing an online application.

Features include:

  • No annual fee†
  • Earn 1 point for every $1 in net retail purchases
  • Redeem points for cash back, travel, merchandise, gift certificates or personal services
  • Exclusive access to the MyConciergeSM service, a unique personal assistance service
  • Absolute fraud protection
  • Online access and 24-hour customer service
  • Net Access

†For information about the rates, fees, other costs, and benefits associated with the use of the card or to apply, click here and refer to the disclosures that accompany the online credit card application, or contact FIA Card Services, N.A. by calling 24 hours a day, 7 days a week to 1-800-587-8104. TTY users, please call 1-800-833-6262. This credit card program is issued and administered by FIA Card Services, N.A.

FMFCU Rewards American Express® Card

This credit card offers you a simply rewarding points program and special Cardmember offers throughout the year. Apply for the American Express Rewards Card by completing an online application.

Features include:

  • No annual fee with flexibility to pay balance in full or over time
  • Earn 1 point for every $1 in net retail purchases
  • Earn rewards faster with Double Points on travel and dining purchases through January 1, 2007†.
  • You choose the rewards that are right for you. Redeem points for travel on any major U.S. airline with NO blackout dates, hotel stays, merchandise, gift certificates, or up to 1% cash back!
  • Special offers for travel, dining, and shopping with American Express SelectsSM.
  • Optional dining feature offers savings up to 20% off at over 21,000 restaurants and hotels.
  • Net Access
†For information about the rates, fees, other costs, and benefits associated with the use of the card, or to apply, click here and refer to the disclosures that accompany the online credit card application, or contact FIA Card Services, N.A. by calling 24 hours a day, 7 days a week to 1-800-587-8104. TTY users, please call 1-800-833-6262. This credit card program is issued and administered by FIA Card Services, N.A.

Net Access

Enjoy convenient member services without ever picking up a phone! The online center ( https://www.fiacardservices.com) lets you perform the following functions:
  • View up-to-the-minute account activity
  • Make credit card payments
  • Access multiple card accounts under one login
  • Request copies of Cash Advance Checks
  • Make address and phone number changes
  • Request duplicate statements
  • Request credit line increases
  • Request additional or replacement cards
  • Request copies of payment checks
  • Request credit reference letter
  • Request Personal Identification Number (PIN)
  • Add authorized user(s) to your account
  • Request additional Cash Advance Checks
Copyright © 2008 FMFCU. All Rights Reserved. Federally Insured by NCUA.