Frequently Asked Questions | Expedited Bill Payment
What is Expedited Bill Payment?
A new option will allow members to send a same day-electronic or overnight check delivery to an existing payee. Electronic or Check options will be displayed as appropriate based on the relationship that Metavante has with the individual payee.
Is there a fee for Expedited Bill Payment?
Yes, based on the method of delivery, Expedited Bill Payment will charge a fee to the checking account, as a separate transaction.
Electronic Payments: $10.00
Overnight Check Payments: $15.00
The charge for Expedited Bill Payment will be disclosed on 3 different screens, so the member will be aware that this services is NOT FREE.
What is the different between the Immediate Electronic and Overnight Check Payment?
Same-day Electronic Payment may be made to a select payee. The payee must be already set up to accept electronic payments.
Overnight Delivery of a check to any payee, the member will be able to track the delivery of the check. The physical check will have the member’s 10-digit account number on the bottom of the check.
How am I eligible for Expedited Bill Payment?
In order to use this service, you must be a Bill Payer user with a checking account.
Will my statement look different?
Depending on how the payment was sent, it could. With Overnight Check Payments, Expedited Bill Payment is creating the check with the member’s 10-digit account number appearing on the bottom of the check. The timeframe for the check to clear the account depends on the Payee cashing the check.
Also, the overnight check will have a different check number on the top right-hand corner of the check and this check will be imaged similar to a check the member has written.
Can a stop payment be placed on an Expedited Bill Payment?
A stop can be taken only if the item was sent as an overnight check. Member will need to contact the branch or Member Service Center to place the stop payment. Use the Stop Payment Request Form-Draft under Support Services. The standard $15.00 fee would apply.
Is there a change to Bill Pay?
No. This additional service does not change the existing bill payer service. FMFCU is simply giving our member additional options while paying their bills.
Can I cancel the Expedited Bill Payment?
No. Due to the nature of the service, once you make the payment the transaction cannot be canceled. This differs from a standard payment in that there is no processing time, hence the term Expedited Bill Payment.
Absolutely. Once you add your payees (name, address, phone number) it's so easy to use, you'll never want to do it any other way. Plus, you save on stamps and time.
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