Franklin Mint Federal Credit Union - Information Practice Statement

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Disclosures | Information Practice Statement

GENERAL USE

As a general policy, Franklin Mint Federal Credit Union does not automatically collect personal information from users of its web site. Franklin Mint Federal Credit Union does collect and store information on the domain a user uses to access its web site, the Internet address of the web site from which a user links to the credit union's web site and the date and time of the visitor's visit to the credit union's web site. This information is used to measure the number of visitors to its web site and track the route a user travels while within the credit union's web site to better service users through improved design and site navigation.

MEMBER-ONLY AREAS

Person identification (e.g.: member number, PIN/Password) is collected when a valid credit union member with active credit union account(s) has registered to enter the secure online banking area of the credit union's web site. This information enables the credit union to regulate access of this information to those who request such access and t hose entitled to perform transactions on the account(s).

COOKIES

The Franklin Mint Federal Credit Union web site requires the use of "cookies" , which are small pieces of information a web site stores on a visitor's web browser. For example, cookies are required to help protect the privacy of a member's transactions by automatically terminating online sessions if the member forgets to log out. Cookies cannot be used to capture a user's email address, obtain data from the user's hard drive or gain confidential or sensitive information about the user. Additionally, a cookie cannot be read by any web site other than the one that set the cookie.

ONLINE FORMS

Franklin Mint Federal Credit Union provides online forms and applications to better serve the needs of its members. Personal information provided by a user via any of the credit union's online forms is used by the Franklin Mint Federal Credit Union only to process the member's request for service.

EMAIL COMMUNICATION

Personal information transmitted to Franklin Mint Federal Credit Union may be used by credit union staff to respond to inquiries for service or information, or to improve the service the credit union provides. Since email messages may not be secure against interception by unauthorized individuals, users may want to seek alternatives to email when it is necessary to provide sensitive or personal information. Likewise, the credit union will not transmit sensitive or personal information that can compromise or violate a user's privacy when communicating via email.